Artificial intelligence is rapidly becoming one of the most powerful tools available to small and medium-sized businesses but many owners are unsure where to start or how to use it effectively. In this practical 20-minute session, Craig Atkins will show how to use AI to save time, improve productivity and streamline everyday operations. Drawing on real examples from working with SMEs, Craig will demonstrate simple ways AI can assist them. Attendees will leave with a clear understanding of where AI delivers real value, which tools to explore first, and how to adopt it safely and effectively.

Craig Atkins is the Managing Director of 1-Fix, an IT Managed Services provider that supports businesses across the UK. With years of experience advising SMEs on technology strategy, Craig specialises in helping organisations adopt new technologies in practical, secure and commercially sensible ways. As AI rapidly becomes part of everyday business operations, Craig works with business leaders to identify where AI can genuinely improve productivity, streamline processes and create competitive advantage. His approach focuses on real-world use cases that business owners can implement immediately.