In this lighthearted session The Telephone Assassin will share 3 powerful techniques YOU can use on the telephone. Learn Anthony's tips to know if people are ready to listen, to prevent pipeline constipation, and to squeeze more value out of your client conversations.

Anthony is an international speaker and author better known as The Telephone Assassin, along he often uses training to accelerate the learning process. As a conversational strategist he helps his clients to build their conversational confidence and tackle tricky situations. Working with both Sales and Customer Service teams Anthony doesn’t try to teach people how to sell, he simply shows them how to help more customers to buy. Showing that customer service really does drive sales.

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