Emotions are not a weakness in business; they are a built-in protection system that signals change. Many organisations believe emotions should be ignored, yet they are unavoidable and carry vital information about risk, boundaries, and performance. This seminar debunks common myths about emotions at work and reframes them as essential data. Using the Emotional Assertiveness Model®, attendees will learn how responding to emotional signals supports clearer decisions, stronger leadership, and sustainable business growth.

Kayleigh Bishop is the Managing Director of TEAM emotion, a Certified Emotional Assertiveness Trainer, and the Founder of Flo Right Business Solutions. She supports business owners and leaders to improve people management, communication, and performance through applied emotional intelligence. Kayleigh helps organisations reduce conflict, strengthen accountability, and manage teams with clarity and confidence. Her work bridges human behaviour and business outcomes, enabling sustainable growth through healthier leadership, engaged teams, and effective people strategies.