Sales is the department with the highest expectations — and often the least structure. For £1–20M businesses, it can feel chaotic, inconsistent, and overly dependent on individuals. In this session, Oliver Tuffney introduces the Sales Velocity Operating System — a practical framework to bring clarity, structure, and execution to your sales function. Learn how to diagnose bottlenecks, align your team around a repeatable process, and turn sales into a predictable, scalable engine.